Terms of Service
Last Updated
September 16, 2026
These Terms of Service ("Terms") govern your access to and use of https://www.duckhelper.com and purchases made through the Duckhelper online store.
By accessing our website, placing an order, or using our services, you agree to these Terms and the policies referenced on our website.
1. Use of Our Website
You may use our website only for lawful purposes and in accordance with these Terms.
You agree not to interfere with website operations, attempt unauthorized access, introduce harmful code, misuse website functions, or use our website in violation of applicable laws or regulations.
2. Age and Legal Capacity
You must have the legal capacity required under applicable laws to place orders through our website.
If you are not legally able to enter into a purchase agreement independently, you should use our website with appropriate authorization from a parent, guardian, or legally authorized person where required.
3. Product Information and Pricing
We make reasonable efforts to provide accurate product descriptions, images, specifications, availability information, and pricing.
Product colors, appearance, sizes, and measurements may vary slightly due to device settings, display differences, manufacturing variations, or other factors.
We reserve the right to correct errors in product information, pricing, availability, or listings and update affected information where permitted by applicable law.
If an order is canceled due to an error and payment has already been collected, any applicable refund will be issued to the original payment method.
4. Orders and Order Acceptance
When you place an order through our website, you provide the information necessary for us to process your purchase request.
Orders are subject to product availability, successful payment authorization, and acceptance by Duckhelper.
We reserve the right to cancel or limit orders where reasonably necessary, including situations involving suspected fraud, payment issues, product availability limitations, or significant errors in product information.
If an order is canceled after payment has been collected, any applicable refund will be issued to the original payment method.
5. Pricing, Currency, and Taxes
Prices displayed on our website are generally shown in U.S. dollars unless otherwise indicated.
Applicable taxes, duties, or other charges will be handled according to checkout information and applicable requirements.
For international orders, customers may be responsible for customs duties, import taxes, or other destination-related charges where applicable.
6. Payment and Order Processing
Payment methods available at checkout may vary depending on your location, payment provider availability, and successful authorization.
Payment processing is handled through Shopify and applicable payment providers.
Orders are generally processed within 1–3 business days after successful payment authorization.
For additional payment details, please review our Payment Policy.
7. Shipping, Returns, and Refunds
Shipping methods, estimated delivery times, shipping charges, and related information are described in our Shipping Policy.
Return eligibility, refund procedures, cancellation requests, and related requirements are described in our Return & Refund Policy.
Nothing in these Terms affects consumer rights, statutory protections, warranties, or remedies that cannot be limited or waived under applicable law.
8. Intellectual Property
Website content, including text, product images, graphics, logos, layouts, and other materials, may be owned by Duckhelper or used with appropriate rights and permissions.
You may not copy, reproduce, modify, distribute, or commercially use website content without authorization, except where permitted by applicable law.
9. User Conduct
You agree not to use our website to introduce harmful code, interfere with website operations, attempt unauthorized access, or submit unlawful, fraudulent, or misleading content.
Any reviews, feedback, or other submissions should reflect your genuine experience and should not contain false or misleading information.
10. Website Availability and Disclaimers
We make reasonable efforts to maintain website availability and provide accurate information.
However, website availability, content, and functions may occasionally be affected by maintenance, updates, technical issues, or circumstances beyond our reasonable control.
We do not guarantee that our website will always operate without interruption or errors.
Product-related rights, warranties, and remedies are handled according to applicable requirements and the policies referenced on our website.
11. Governing Law and Disputes
These Terms and transactions made through our website are subject to applicable laws and regulations.
If you have concerns regarding orders, products, payments, returns, or refunds, please contact our customer support team first so we can review the matter and assist with a resolution.
Nothing in these Terms prevents you from exercising rights or seeking remedies available under applicable law.
12. Changes to These Terms
We may update these Terms from time to time to reflect changes to our website, services, business practices, or applicable requirements.
Updated Terms will be posted on this page with a revised update date. Changes will generally apply prospectively unless otherwise required by applicable law.
13. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by applicable law.
14. Contact Information
If you have questions regarding these Terms or your order, please contact us:
Store Name
Duckhelper
Website
https://www.duckhelper.com
Email
hello@duckhelper.com
Phone
+1 509-223-9614
Business Address
1605 S 13TH ST
SUNNYSIDE, WA 98944
United States